Otter.ai — AI meeting assistant that records, transcribes, and summarizes meetings in real time.
Verdict at a glance
Overall rating: 4/5 ★★★★☆
Standout: Reliable real-time transcription with summaries and action items, plus a generous free tier.
Watch out: Accuracy dips with accents and crosstalk, and the free plan caps you at 300 minutes/month.
A dependable meeting assistant for professionals who want automatic transcripts, summaries, and action items.
Overview
Otter.ai records and transcribes meetings in real time, then generates summaries and action items. OtterPilot can auto-join your Zoom, Meet, and Teams calls, and an AI chat lets you query your transcripts.
It is reliable and well-integrated with a generous free tier. The trade-offs: accuracy can dip with heavy accents or crosstalk, lower tiers cap monthly minutes, and auto-recording raises the usual privacy considerations.
Key features
- Real-time transcription
- AI summaries & action items
- OtterPilot auto-join
- Speaker identification
- Searchable transcripts
- Zoom/Meet/Teams integration
- AI chat
Pricing (as of 2026-06-14)
Model: per-seat subscription · Free tier: yes (300 min/mo) · Entry paid: Pro $16.99/user/mo ($8.33 annual)
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | 300 transcription minutes/mo |
| Pro | $16.99/user/mo ($8.33 annual) | More minutes, advanced features |
| Business | $30/user/mo ($20 annual) | Admin, usage analytics, more minutes |
| Enterprise | custom | SSO, security, scale |
⚠️ Free and lower tiers cap monthly minutes; verify current limits on otter.ai.
Ratings breakdown
- Ease Of Use: 4.4/5
- Features: 4/5
- Value: 4.1/5
- Support: 3.7/5
Pros
- Solid real-time transcription
- Auto-joins meetings (OtterPilot)
- Useful summaries & action items
- Generous free tier
- Good meeting integrations
Cons
- Accuracy drops with accents/crosstalk
- Minute caps on lower tiers
- Summaries can miss nuance
- Auto-recording privacy considerations
Who it’s for
- Professionals in lots of meetings
- Sales/CS teams and students
Who it’s not for
- Those needing top accuracy for sensitive/legal work
- Heavy non-English use
Best use cases
- Meeting notes
- Transcription
- Action-item capture
- Searchable records
Integrations
Zoom, Google Meet, Microsoft Teams, Slack, CRM.
Alternatives
Fathom, Granola, Fireflies.ai.
Recent changes
Expanded its AI chat and meeting agents.
Sources
- https://www.claap.io/blog/otter-pricing
- https://costbench.com/software/ai-meeting-assistants/otter-ai/
- https://sonix.ai/resources/otter-ai-pricing/
Compiled from public sources; last verified 2026-06-14. Pricing is subject to change — verify with the vendor. Ratings reflect editorial opinion.
Frequently asked questions
How much does Otter.ai cost?
Otter.ai uses a per-seat subscription. Entry paid: Pro $16.99/user/mo ($8.33 annual). Free tier: yes (300 min/mo). Verify current pricing on the vendor site.
What is Otter.ai best for?
Reliable real-time transcription with summaries and action items, plus a generous free tier.
What are the best alternatives to Otter.ai?
Alternatives include Fathom, Granola, Fireflies.ai.
