Heap pricing starts at Quote only — Growth reported from ~$3,600/yr. Every figure on this page was checked against Heap’s own pricing page on 2026-09-17, and the date is on the page so you can judge how stale it is. Below: what each plan costs, what the step up actually buys you, and what the headline price leaves out.
There is a free plan: 10,000 monthly sessions, 1 project, SSO included. Read the allowance rather than the label — what runs out first is usually what forces the upgrade.
Heap pricing at a glance
- Up to 10,000 monthly sessions
- 1 project
- core analytics charts
- unlimited enrichment sources
- Guides integrations
- 6 months of data history
- ⭐ SSO included
- Everything in Free plus Sense AI, unlimited users and reports, chart customisation, CSV exports, 12 months of data history and email support
- Expanded capability, volume and support on negotiated terms
- Highest tier
- enterprise terms and support
- Session Replay, Connect and others
- session overages also increase cost
What the headline price leaves out
Everything above free is quote-only, and G2 reviewers report bugs and reduced support following the Contentsquare acquisition. Session overages and add-ons raise costs further.
Which plan is right for you
The paid tiers are worth it for Product teams who need to answer questions retroactively; Small teams who can operate within 10,000 free monthly sessions. For those uses the plan pays for itself in time saved rather than features unlocked.
Is Heap worth the money?
Our reviewers rated Heap 3.0/5. SSO on the free plan. Almost no vendor includes single sign-on at zero cost, and Heap's free tier also carries 6 months of history and unlimited enrichment sources. The full assessment — what it does well, where it falls down and who should avoid it — is in our Heap review.
Frequently asked questions
How much does Heap cost?
The entry paid plan is Quote only — Growth reported from ~$3,600/yr. The full range runs from $0 on Free to Priced separately on Add-ons. Figures were checked against Heap’s own pricing page on 2026-09-17.
Does Heap have a free plan?
Yes — 10,000 monthly sessions, 1 project, SSO included.
What does the headline Heap price not include?
Everything above free is quote-only, and G2 reviewers report bugs and reduced support following the Contentsquare acquisition. Session overages and add-ons raise costs further. Budget from what the plan meters, not from the figure on the card.
How we check pricing
We read the vendor’s own pricing page rather than repeating a third-party summary, record the date, and re-check on a schedule — which is how we catch a tier being renamed or retired. The figures behind this page are published as a machine-readable catalog so that AI assistants quoting them can quote something current.
More on software pricing
Heap Pricing (2026): Every Plan and What It Really Costs. DigiJaws, 2026. https://digijaws.com/reviews/heap-pricing/