Why do some software companies not publish their pricing?
26 of 252 tools give no figure you can plan with. Three patterns account for nearly all of it.
Usage-based. Amplitude and Mixpanel both moved to plans that start at $0 and meter on event volume, so there is no rate to quote above the free allowance.
Configurators. Klaviyo replaced its flat email tier with a builder that prices on products and profile count, so two accounts of the same size can pay very different amounts.
Quote-only. Enterprise data and support platforms typically publish nothing at all, which is a sales strategy rather than an oversight.
Where we cannot see a figure we record that we could not verify rather than repeating a number from a third-party summary.
Computed from DigiJaws’ pricing dataset of 252 tools, each figure read from the vendor’s own pricing page on a recorded date. The data is open at /pricing-data.json.
DigiJaws. "Why do some software companies not publish their pricing?" DigiJaws AI Answers, updated 2026-09-11. https://digijaws.com/answers/software-with-no-public-pricing/