Read AI — Meeting analytics with engagement scoring and speaker metrics — where the video playback you probably assumed was included costs three times the entry price.
Short answer: Read AI is a meeting assistant focused on analytics. The free plan allows 5 meeting transcripts a month. Pro is $15 per user monthly billed annually, or $19.75 monthly, with unlimited meetings and premium CRM integrations. Enterprise is $22.50 annually or $29.75 monthly, adding engagement scores, speaker analytics, video highlights, advanced security and SSO. Enterprise and Enterprise+ both require a minimum of 10 licences.
On this page
Verdict at a glance
Overall rating: 3.5/5 ★★★☆☆
Standout: Engagement scoring and speaker analytics. Read AI measures how a meeting went — talk ratios, sentiment, participation — rather than only what was said.
Watch out: Video playback and video highlights are Enterprise features. Pro at $15 gives you transcripts and notes but not the ability to watch the recording back.
Read AI’s distinguishing idea is worthwhile: rather than only transcribing what was said, it measures how the meeting went — engagement scores, speaker analytics, talk ratios, sentiment and participation. For managers assessing whether a customer call went well, or whether one person dominated an internal discussion, that is genuinely different information from a summary, and no other tool in this comparison foregrounds it in the same way. The pricing structure is where enthusiasm should be tempered. Pro at $15 per user annually, or $19.75 monthly, buys unlimited meetings, full transcription and premium CRM integrations. Video playback and video highlights are not included — they begin at Enterprise, which is $22.50 per user annually or $29.75 monthly and carries a minimum of 10 licences, as does Enterprise+. So the engagement analytics the product is known for, and the ability to watch back the meeting you just analysed, both sit above the tier most buyers will price against. Upload credits are also metered: 100 minutes a month on Pro, 200 on Enterprise, 300 on Enterprise+. The free plan’s 5 monthly transcripts is a demo. Read AI is a fair product with a tier structure that puts its headline capabilities one level higher than the headline price.
Quick facts
| Attribute | Detail |
|---|---|
| Ideal team | Managers who want to measure meeting quality, not just record it |
| Learning curve | Low — scores and summaries are readable without training |
| Setup time | Minutes to connect a calendar |
| Free trial | Free plan rather than a trial |
| Free tier | Yes — 5 meeting transcripts per month |
| Video playback | ⚠️ Enterprise tier only, from $22.50/user annually |
| Seat minimum | ⚠️ 10 licences on Enterprise and Enterprise+ |
| Upload credits | 100 / 200 / 300 minutes per month by tier |
Overview
Read AI approaches meetings as something to be measured rather than merely captured. Alongside transcripts and summaries it produces engagement scores, speaker analytics, talk-time ratios, sentiment readings and participation metrics. The premise is that a manager reviewing a customer call wants to know whether it went well, and that a team lead reviewing an internal meeting wants to know whether everyone contributed — neither of which a transcript answers directly. It is a legitimately different angle in a category where most products compete on summary quality.
There are four tiers. The free plan provides 5 meeting transcripts a month with basic features and app access. Pro is $19.75 per user monthly or $15 billed annually, with unlimited meetings, full transcription and premium CRM integrations. Enterprise is $29.75 monthly or $22.50 annually, adding engagement scores, speaker analytics, video highlights, advanced security and SSO. Enterprise+ sits above it, with paid plans across the range running from $15 to $39.75 per user a month depending on tier and billing frequency.
Two structural limits shape the buying decision more than the prices do. First, video playback and video highlights are exclusively Enterprise features — Pro gives you the transcript and the notes but not the ability to watch the meeting back, which many buyers will assume is table stakes at $15 a user. Second, both Enterprise and Enterprise+ require a minimum of 10 licences, so a five-person team wanting engagement analytics must buy ten seats. Upload credits for importing existing audio or video are also metered at 100 minutes a month on Pro, 200 on Enterprise and 300 on Enterprise+. None of this is hidden, but all of it means the tier you will actually need is probably not the one you first priced.
Key features
- Engagement scores — a measure of how a meeting went, Enterprise tier
- Speaker analytics — talk ratios and participation metrics, Enterprise tier
- AI transcription and summaries — unlimited meetings from Pro
- Sentiment analysis — read the tone of a conversation, not just the words
- Video highlights — clip key moments, Enterprise tier only
- Premium CRM integrations — from the Pro tier
- Advanced security and SSO — Enterprise tier
- Upload credits — import existing recordings, 100-300 minutes monthly by tier
- Free plan — 5 meeting transcripts a month
- Multi-platform apps — available across the major meeting platforms
Pricing (as of 2026-09-14)
Model: published per-user tiers with seat minimums above Pro; free plan available · Free tier: yes — 5 meeting transcripts per month · Entry paid: $15/user/mo billed annually (Pro)
| Plan | Price | Includes |
|---|---|---|
| Free | $0/user | 5 meeting transcripts per month · basic features · access to Read AI’s apps |
| Pro | $19.75/user/mo · $15/user/mo annual | Unlimited meetings · full transcription · premium CRM integrations · 100 upload minutes/month · ⚠️ no video playback or video highlights |
| Enterprise | $29.75/user/mo · $22.50/user/mo annual | Everything in Pro plus engagement scores, speaker analytics, video highlights, advanced security and SSO · 200 upload minutes/month · ⚠️ minimum 10 licences |
| Enterprise+ | Up to $39.75/user/mo | Highest tier · 300 upload minutes/month · ⚠️ minimum 10 licences |
⚠️ Video playback and video highlights are Enterprise features. The Pro plan at $15 a user provides transcripts, summaries and CRM integration but no ability to watch the meeting back — a limitation many buyers will not expect at that price. Confirm it against your actual requirements before comparing Pro against competitors’ entry tiers.
⚠️ Enterprise and Enterprise+ both require a minimum of 10 licences. A team of five wanting engagement scores and speaker analytics must buy ten seats, which makes the effective entry cost for those features $225 a month annually rather than $22.50.
Upload credits for importing existing audio or video are metered at 100 minutes a month on Pro, 200 on Enterprise and 300 on Enterprise+, so bulk-importing an existing recording archive is not practical on any tier.
Ratings breakdown
| Criterion | Score | Why |
|---|---|---|
| Ease Of Use | 4.0/5 | Scores and summaries are immediately readable without training |
| Features | 4.0/5 | Engagement analytics are genuinely differentiated in this category |
| Value | 3.0/5 | Headline features and video playback both sit above the entry tier |
| Support | 3.5/5 | Standard; advanced security and SSO reserved for Enterprise |
Pros
- Engagement scoring measures meeting quality, not just content
- Speaker analytics reveal talk ratios and participation imbalances
- Sentiment analysis adds tone to the transcript record
- Unlimited meetings and full transcription from the $15 Pro tier
- Premium CRM integrations available at Pro rather than Enterprise
- Free plan lets you test transcript quality before paying
- Every tier is published with clear monthly and annual rates
- Apps available across the major meeting platforms
Cons
- ⚠️ Video playback and highlights are Enterprise-only, not on Pro
- ⚠️ Enterprise and Enterprise+ require a minimum of 10 licences
- Engagement scores and speaker analytics — the headline features — need Enterprise
- Free plan’s 5 monthly transcripts is a demo rather than a working tier
- Upload credits capped at 100-300 minutes monthly, blocking bulk imports
- No free viewer seats, unlike Avoma or Circleback’s Business tier
- Effective cost for analytics is $225/month annually given the seat minimum
Who it’s for
- Managers who want to measure meeting quality and participation
- Teams of ten or more who can meet the Enterprise licence minimum
- Sales leaders assessing call quality beyond what a transcript shows
- Organisations wanting sentiment and engagement data in one place
Who it’s not for
- Teams under ten people who need the engagement analytics
- Anyone expecting video playback at the entry tier
- Budget-focused teams — tl;dv and Circleback cost less for notes
- Organisations needing to import a large archive of existing recordings
Best use cases
- Assessing whether a customer call went well using engagement scores
- Identifying meetings where one person dominated the conversation
- Tracking sentiment across a series of calls with the same account
- Syncing call summaries into a CRM from the Pro tier
- Testing transcript quality on the free plan’s 5 monthly meetings
Integrations
Read AI provides premium CRM integrations from the Pro tier and apps across the major meeting platforms, with advanced security and SSO at Enterprise. The CRM link is the practical one for revenue teams, though the engagement and speaker analytics that would make those synced records genuinely distinctive sit a tier higher — so the integration is most valuable to organisations already committed to Enterprise.
How it compares
| Read AI | Circleback | tl;dv | Avoma | |
|---|---|---|---|---|
| Entry price | $15/user/mo annual | $15/user/mo yearly (Pro) | $18/user/mo annual | $19/user/mo annual |
| Video playback at entry | ⚠️ No — Enterprise only | Yes | Yes | Yes |
| Seat minimum | ⚠️ 10 on Enterprise | None | None | 10 on Enterprise |
| Free tier | Yes — 5 transcripts/mo | Yes — 30-day history | ⭐ Unlimited recordings | No — 14-day trial |
| Free viewer seats | No | Business tier | No | ⭐ All plans |
| Engagement analytics | ⭐ Yes, at Enterprise | No | Business analytics | Yes, as add-on |
| Best fit | Meeting analytics | Automation-first notes | Low-cost recording | Revenue intelligence |
Circleback, Avoma and Grain prices are vendor-published and verified 2026-09-14. tl;dv and Read AI figures are from published third-party reporting where the vendors’ own pages could not be verified directly.
Alternatives
tl;dv offers unlimited free recordings with video playback included, which Read AI’s Pro tier does not. Circleback is cheaper at $11 a user and adds automation and API access. Avoma covers similar analytical ground through its Conversation Intelligence add-on and includes free viewer seats on every plan. Grain is the closer comparison for sales coaching specifically.
Recent changes
Read AI operates four tiers in 2026. The free plan provides 5 meeting transcripts a month with basic features and app access. Pro is $19.75 per user a month or $15 billed annually, offering unlimited meetings, full transcription and premium CRM integrations. Enterprise is $29.75 monthly or $22.50 annually, adding engagement scores, speaker analytics, video highlights, advanced security and SSO. Enterprise+ sits above, with paid plans across the range running from $15 to $39.75 per user a month depending on tier and billing frequency. Video playback and video highlights remain exclusively gated at Enterprise and above. Both Enterprise and Enterprise+ require a minimum of 10 licences. Upload credits for importing existing audio or video files are capped at 100 minutes a month on Pro, 200 on Enterprise and 300 on Enterprise+.
Frequently asked questions
How much does Read AI cost?
The free plan allows 5 meeting transcripts a month. Pro is $15 per user monthly billed annually, or $19.75 monthly. Enterprise is $22.50 annually or $29.75 monthly, and Enterprise+ reaches up to $39.75 monthly. Both Enterprise tiers require a minimum of 10 licences, so the effective entry cost for their features is ten seats, not one.
Does Read AI Pro include video playback?
No. Video playback and video highlights are exclusively Enterprise features, from $22.50 per user annually. Pro at $15 provides transcripts, summaries and premium CRM integrations but no ability to watch the recording back. This is the single most important thing to verify against your requirements, since most competitors include playback at their entry tier.
What are Read AI’s engagement scores?
A measure of how a meeting went rather than what was said — combining participation, talk-time ratios, sentiment and speaker analytics into a readable assessment. It is genuinely differentiated in this category. The caveat is that engagement scores and speaker analytics are Enterprise features, so they sit above the tier most buyers price against.
What is Read AI’s minimum seat count?
Enterprise and Enterprise+ both require a minimum of 10 licences. Pro and the free plan have no minimum. This means a team of five that wants engagement scores or video playback must buy ten Enterprise seats — roughly $225 a month billed annually — rather than five, which changes the comparison against per-seat competitors substantially.
Read AI or tl;dv?
tl;dv if you want unlimited free recordings with playback included and a lower total cost. Read AI if engagement scoring and speaker analytics are what you are buying, and you can meet the 10-licence Enterprise minimum. For straightforward notes and recording, tl;dv is better value; for measuring meeting quality, Read AI is the more specialised tool.
Can I import existing recordings into Read AI?
Yes, but upload credits are metered at 100 minutes a month on Pro, 200 on Enterprise and 300 on Enterprise+. That is enough for occasional imports but not for migrating an existing archive — at 300 minutes a month, importing a hundred hours of historical calls would take well over a year. Plan any migration around that constraint.
Is Read AI’s free plan usable?
Only as a test. Five meeting transcripts a month covers roughly one call a week, which is enough to judge transcription quality but not to run on. Compared with tl;dv‘s unlimited free recordings or Circleback‘s free plan with 30-day history, it is the most limited free tier in this comparison.
Sources
- Costbench — Read AI pricing 2026: 4 plans from free to $29.75/user/month
- Comparedge — Read AI pricing 2026: free and Pro plans from $19.75/user/mo
- Circleback — official pricing page
- Avoma — official pricing page
- Claap — tl;dv pricing 2026: costs, plans and hidden limits
Compiled from public sources; last verified 2026-09-14. Pricing is subject to change — verify with the vendor. Ratings reflect editorial opinion based on documented capabilities, published pricing, and aggregated user reviews. DigiJaws does not accept payment for review placement or rating.
Read AI Review (3.5/5): Pricing & Verdict (2026). DigiJaws, 2026. https://digijaws.com/reviews/read-ai-review/