Zapier Review (4.5/5): Features, Pricing & Verdict (2026)

Home › Reviews › Automation & Workflows › Zapier

Zapier — The broadest no-code automation network, connecting more apps than any competitor via trigger-action 'Zaps'.

Verdict at a glance

Overall rating: 4.5/5 ★★★★½
Standout: The broadest integration network — if a tool has an API, Zapier probably connects to it.
Watch out: Costs can balloon on high-volume multi-step workflows; not built for deep conditional logic.

Still the default choice for ease of use and breadth. Budget for task costs as your automations grow, and reach for Make or n8n when you need heavy conditional logic.

Real-world ratings (third-party)

The rating above is DigiJaws’s own editorial verdict. Here’s how it scores on independent review platforms, pulled directly from each platform as of 2026-08-06:

Platform	Rating	Reviews
G2	4.5/5	2,085
Capterra	4.7/5	3,061

Ratings and review counts change as new reviews come in — check the linked platform for the live number. We don’t (yet) run our own on-site review collection, so we cite third-party aggregators for independent signal.

Quick facts

• Ideal team: 1-50, non-technical
• Learning curve: Low
• Setup time: Minutes
• Support: Email, docs, large community
• Key limit: Task quotas; caps at 100 steps / 10 branches per Zap
• Top integrations: 8,000+ apps, Webhooks, Zapier MCP

Overview

Zapier is the most widely-adopted no-code automation tool, connecting 8,000+ apps — more than any competitor. You build 'Zaps' (a trigger plus one or more actions) using a linear, form-based builder that is the easiest in the category to learn.

It now bundles an AI Copilot for building Zaps, plus Tables, Forms, and a Zapier MCP endpoint at no extra cost. Zapier's strength is breadth and speed-to-first-automation; its weaknesses are less powerful conditional logic than Make or n8n, and task-based billing that climbs as multi-step workflows scale.

Watch it in action

Zapier’s own walkthrough introducing Zapier Tables, its built-in database for storing and acting on data inside your workflows.

“Introducing Zapier Tables” — official video.

Key features

• 8,000+ app integrations (largest catalog, long-tail coverage)
• Multi-step Zaps (up to 100 steps / 10 branches)
• Filters, paths, formatter, webhooks
• AI Copilot for building & troubleshooting Zaps
• Tables & Forms (included on all plans)
• Zapier MCP endpoint
• Error handling, retries, detailed logs

Pricing (as of 2026-06-29)

Model: task-based subscription (per completed action; triggers free) · Free tier: yes (100 tasks/mo, 2-step Zaps) · Entry paid: Professional from $19.99/mo annual

Plan	Price	Includes
Free	$0	100 tasks/mo, unlimited Zaps, 2-step only, Tables & Forms
Professional	from $19.99/mo annual ($29.99 monthly)	750 base tasks (scalable), multi-step Zaps, webhooks, filters/paths, premium apps, Copilot
Team	from $69/mo annual ($103.50 monthly)	2,000 base tasks (scalable), up to 25 users, shared connections & folders
Enterprise	custom	Advanced admin, SSO, observability

Only 'work' action steps are billed; platform features (filtering, formatting, looping, error handling) are unlimited. Failed/filtered steps are not charged. Both Professional and Team use a task slider, so the effective price rises with your monthly task volume.

⚠️ Task pricing can escalate quickly on high-volume multi-step workflows, and base task/user allotments vary by source. Pricing changes often — confirm current plans and task tiers on the vendor site.

Ratings breakdown

• Ease Of Use: 5.0/5
• Features: 4.0/5
• Value: 4.0/5
• Support: 4.0/5

Pros

• Unmatched app coverage, including the long tail of niche tools
• Easiest builder to learn (linear, wizard-style)
• Copilot, Tables, and Forms included
• Reliable with good error handling, retries, and logs
• Doesn't bill failed or filtered steps

Cons

• Task-based pricing escalates with scale and complexity
• Less powerful logic than Make/n8n (caps at 100 steps / 10 branches)
• Multi-step branching can fail silently when connected-app APIs change

Who it’s for

• Non-technical users
• Teams wanting the fastest setup and widest app coverage
• Simple-to-moderate automations

Who it’s not for

• Complex multi-branch logic at scale (use Make)
• Teams wanting code control or self-hosting (use n8n)

Best use cases

• Lead routing & notifications
• Data sync between SaaS apps
• Simple AI steps in a workflow

Integrations

8,000+ apps, webhooks, Zapier MCP.

Alternatives

Make, n8n, Workato, Activepieces.

Recent changes

Pricing held steady in 2026: Professional from $19.99/mo annual ($29.99 monthly) for 750 base tasks, Team from $69/mo annual ($103.50 monthly) for ~2,000 base tasks and up to 25 users. AI Copilot, Tables, and Forms remain included on all plans, and the Zapier MCP endpoint continues to roll out.

Frequently asked questions

Is Zapier free?

Yes. The Free plan includes 100 tasks/month and unlimited two-step Zaps with Tables and Forms; multi-step Zaps and premium apps require Professional (from $19.99/mo billed annually).

How does Zapier’s task-based pricing work?

You’re billed per completed action step (not per trigger), and pricing rises with your plan’s base task allotment as usage grows — failed or filtered steps aren’t charged.

Is Zapier better than Make?

Zapier is easier to learn and has the broadest app catalog; Make (formerly Integromat) offers more powerful visual, branching logic for complex workflows at a similar price — see our Make review for the comparison.

What is Zapier’s rating on G2 and Capterra?

As of 2026-08-06, Zapier holds 4.5/5 on G2 (2,085 reviews) and 4.7/5 on Capterra (3,061 reviews). See the ratings table above for links to the live pages.

Similar tools in Automation & Workflows

• Gumloop Review (4.0/5)
• Make Review (4.5/5)
• n8n Review (4.5/5)

Sources

• https://zapier.com/pricing
• https://www.nocode.mba/articles/zapier-pricing-2026
• https://www.eesel.ai/blog/zapier-subscription

Compiled from public sources; last verified 2026-06-29. Pricing is subject to change — verify with the vendor. Ratings reflect editorial opinion.