Birdeye — Priced ‘around outcomes, not seat counts’ — which in practice means by location, by module and by quote, with no figure anywhere on the pricing page.
Short answer: Birdeye publishes no prices. Its pricing page, read on 29 September 2026, says pricing is built around outcomes rather than seats, on one platform and one contract, paying only for what you deploy at your locations, and asks for a business email, company, number of locations, name and mobile number to get pricing. The platform is sold as AI ‘coworkers’ — Jay for marketing (AI search, reviews, listings, social, automation, chatbot, pages), Myna for operations (front desk, appointments, reminders, waitlist, insurance verification) and Robin for customer experience (surveys, insights, competitors, ticketing) — with an AI-visibility checker as the entry point. Any dollar figure quoted for Birdeye elsewhere is a third-party estimate.
On this page
Verdict at a glance
Overall rating: 3.5/5 ★★★☆☆
Standout: A multi-location reputation and local-marketing platform that has folded AI search visibility, listings, reviews, social, messaging and front-desk automation into one contract, with a free ‘check my AI visibility’ scan as the front door.
Watch out: There is no price, no plan ladder and no self-serve path. Cost scales with locations and the modules you switch on, so a single-location business should expect a sales process designed for chains — and should get per-location and per-module pricing in writing.
Birdeye is a reputation and local-marketing platform for multi-location businesses — dental groups, auto dealers, property managers, restaurants — and its pricing page is a lead form. The copy states that pricing is built around outcomes, not seat counts, on one platform and one contract, paying only for what you deploy at your locations; the form asks for the number of locations because that is the unit of sale. What you would be buying is described in the product menu: Jay, the marketing ‘coworker’, covering AI search, reviews, listings, social, marketing automation, chatbot and pages; Myna, the operations coworker, covering front desk, appointments, reminders, waitlist, insurance verification and multi-modal voice, email and text; and Robin, the customer-experience coworker, covering surveys, insights, competitors, ticketing and reporting — plus an MCP server, integrations and a Google partnership. The homepage pushes a free AI-visibility check, which is the relevant hook for readers of this site: Birdeye is positioning local businesses to be found in AI answers as well as in Google Maps. The rating reflects the buying experience. The product set is broad and the local-marketing pedigree is real, but three and a half stars is the ceiling for a vendor that publishes nothing about cost, sells by location and module, and asks for a mobile number before a conversation. The advice is the standard one for quote-only software: get the per-location price, the per-module price, the contract term and the renewal uplift in writing, and compare against tools with a published price — Yext Scout for AI and local visibility, or the social and review tools reviewed here — before signing a multi-location agreement.
Quick facts
| Attribute | Detail |
|---|---|
| Ideal team | Multi-location consumer businesses managing reviews, listings and local search |
| Learning curve | Moderate; many modules |
| Setup time | Sales cycle, then onboarding per location |
| Free trial | ⚠️ Not stated; free AI-visibility scan offered |
| Free tier | ⚠️ None |
| Entry | ⚠️ Not published — quote by locations and modules |
| Modules | Jay (marketing), Myna (operations), Robin (CX) |
| AI search | Included in the marketing module; free visibility check on the site |
Overview
Birdeye began as review management and has grown into a local-marketing and customer-experience platform for businesses with many locations. The pricing page carries no numbers: it says pricing is built around outcomes rather than seat counts, that one platform and one contract replace point products, and that you pay only for what you deploy at your locations. The ‘get pricing’ form asks for business email, company, number of locations, name and mobile number. Customer logos on the page are chains and groups — dental service organisations, auto retailers, restaurants, property managers — which is the market the pricing model is designed for.
The product is organised as three AI ‘coworkers’ plus the BirdAI layer. Jay, for marketing, covers AI search, reviews, listings, social, marketing automation, a chatbot and pages. Myna, for operations, covers front desk, appointments, reminders, waitlist, insurance verification and multi-modal voice, email and text — the homepage headline announces Myna as an AI coworker that books patients into care. Robin, for customer experience, covers surveys, insights, competitors, ticketing and reporting. Around them sit multi-agent orchestration, integrations, a Birdeye MCP server and a Google partnership. The site also offers a free ‘check my AI visibility’ scan and brand and business scanning tools, which serve as the top of the funnel.
What a buyer cannot learn from the site is what any of this costs. There is no plan ladder, no per-location rate, no module price and no trial terms beyond the free scans. That makes Birdeye a quote-only purchase in the same sense as PitchBook or ZoomInfo, and the sensible comparison is with tools that do publish: Yext Scout for AI-search and local visibility, the social scheduling tools reviewed on this site for the social module, and the survey platforms for Robin’s territory. For a single location the sales process may be heavier than the need; for a fifty-location group, one contract covering reviews, listings, messaging and AI search is exactly what the page is selling.
Key features
- Reviews — generation, monitoring and response across sites
- Listings — sync business information across directories and maps
- AI search — visibility in AI answers, with a free checker on the site
- Social — publish across locations from one place
- Chatbot, pages and marketing automation — in the Jay module
- Front desk and appointments — Myna: reminders, waitlist, insurance verification
- Surveys, insights and competitors — Robin module
- Birdeye MCP and integrations — connect agents and systems
- Priced by location and module — ⚠️ no published rate
- Free scans — AI visibility, brand and business checks
Pricing (as of 2026-09-29)
Model: quote-only, priced per location and per deployed module on one contract · Free tier: ⚠️ none — free AI-visibility scan only · Entry paid: Not published — contact sales
| Plan | Price | Includes |
|---|---|---|
| Jay — marketing | Quote | AI search · reviews · listings · social · marketing automation · chatbot · pages |
| Myna — operations | Quote | Front desk · appointments · reminders · waitlist · insurance verification · voice, email and text |
| Robin — customer experience | Quote | Surveys · insights · competitors · ticketing · reporting |
⚠️ Birdeye publishes no prices. The pricing page states pricing is built around outcomes, not seats, and that you pay for what you deploy at your locations; the form asks for the number of locations. Third-party figures are estimates from individual contracts and are not repeated here.
⚠️ Before signing, get in writing: the per-location price, the price of each module you deploy, the contract term, the renewal uplift and what adding or closing a location does to the bill.
The free ‘check my AI visibility’ scan and the brand and business scanners are the only no-cost entry points shown; no trial terms are published.
One platform, one contract is the pitch — the value case is consolidating reviews, listings, messaging, social and AI search for a multi-location group, not a single storefront.
Ratings breakdown
| Criterion | Score | Why |
|---|---|---|
| Ease Of Use | 4.0/5 | Designed for location managers, not analysts |
| Features | 4.5/5 | ⭐ Reviews, listings, social, messaging, AI search and CX in one |
| Value | 2.5/5 | ⚠️ Unknowable without a quote; built for chains |
| Support | 4.0/5 | Enterprise onboarding and account management |
Pros
- Reviews, listings, social, messaging and AI search on one contract
- Front-desk and appointment automation for service businesses
- Free AI-visibility scan before any conversation
- MCP server and integrations for agent workflows
- Built for multi-location governance
- Clear statement that pricing scales with locations and modules
Cons
- ⚠️ No published pricing
- ⚠️ No self-serve plan or stated trial
- ⚠️ Lead form requires a mobile number
- Sales process sized for chains, not single locations
- Module-by-module pricing makes the total hard to predict
- Alternatives with published prices exist for each module
Who it’s for
- Multi-location healthcare, automotive, restaurant and property groups
- Businesses that want one vendor for reviews, listings, social and AI search
- Operations teams that need front-desk automation across sites
- Organisations with procurement able to negotiate per-location terms
Who it’s not for
- Single-location businesses that want a price before a sales call
- Teams that only need review management or social scheduling
- Buyers who need a free trial with published terms
- Anyone unwilling to negotiate module and location pricing in writing
Best use cases
- Managing reviews and listings for a 40-location dental group on one contract
- Checking how a local brand appears in AI answers with the free scan
- Automating appointment reminders and waitlists through Myna
- Publishing location-specific social posts in bulk
- Running post-visit surveys and competitor benchmarking through Robin
Integrations
Birdeye lists integrations, a Birdeye MCP server and a Google partnership among its platform features, and its modules touch the same ground as several tools reviewed here: Yext Scout for AI and local visibility, Agorapulse or Metricool for social publishing, Tidio for chat, and Qualtrics for surveys — each with a published price.
How it compares
| Birdeye | Yext Scout | |
|---|---|---|
| Entry paid | ⚠️ Not published — quote by location and module | Quote only |
| Free tier / trial | ⚠️ Free AI-visibility scan only | No · No |
| Scope | Reviews, listings, social, messaging, front desk, CX, AI search | AI search and local visibility |
| Pricing unit | Per location and module | See vendor |
| Best fit | Multi-location groups consolidating vendors | Brands measuring AI and local visibility |
Birdeye read from birdeye.com/pricing on 2026-09-29 — no prices are published. Yext Scout from this site’s facts file, verified from the vendor’s page on the date recorded there.
Alternatives
Yext Scout is the published-price option for AI and local search visibility. For individual modules, Agorapulse, SocialBee and Metricool cover social publishing, Tidio and Crisp cover chat, and Qualtrics covers surveys — all with prices on their pages. Podium is Birdeye’s closest like-for-like rival in messaging and reviews; its pricing was not read for this review.
Recent changes
As of 2026-09-29, birdeye.com/pricing publishes no prices. It states that pricing is built around outcomes, not seat counts, that one platform and one contract replace point products, and that customers pay only for what they deploy at their locations; the form requests business email, company, number of locations, name and mobile number. The platform is presented as AI coworkers — Jay for marketing (AI search, reviews, listings, social, automation, chatbot, pages), Myna for operations (front desk, appointments, reminders, waitlist, insurance verification, voice, email and text) and Robin for customer experience (surveys, insights, competitors, ticketing, reporting) — with a Birdeye MCP server, integrations, a Google partnership and a free AI-visibility check on the site.
Frequently asked questions
How much does Birdeye cost?
Birdeye does not publish prices. The pricing page says pricing is built around outcomes rather than seats and that you pay for what you deploy at your locations, and asks for your number of locations to provide a quote.
Does Birdeye have a free trial?
No trial terms are shown on the pricing page. The site offers a free ‘check my AI visibility’ scan and brand and business scanners as no-cost entry points.
What is included in the Birdeye platform?
Three AI coworkers: Jay for marketing (AI search, reviews, listings, social, automation, chatbot, pages), Myna for operations (front desk, appointments, reminders, waitlist, insurance verification, voice, email and text) and Robin for customer experience (surveys, insights, competitors, ticketing, reporting), plus an MCP server and integrations.
Is Birdeye suitable for a single-location business?
The pricing model and customer list are built around multi-location groups, and the sales process reflects that. A single location can buy, but should compare against tools with published prices for the specific module it needs.
What should I negotiate with Birdeye?
The per-location price, the price of each module you deploy, the contract term, the renewal uplift and how adding or closing locations changes the bill — in writing, since none of it is published.
Does Birdeye track AI search visibility?
Yes. AI search is listed under the Jay marketing module and the site offers a free AI-visibility check. For a published-price alternative focused on that job, see Yext Scout.
Sources
- Birdeye – pricing page (read 2026-09-29)
- Birdeye – homepage and product menu (read 2026-09-29)
- Birdeye – AI visibility checker (read 2026-09-29)
Compiled from public sources; last verified 2026-09-29. Pricing is subject to change — verify with the vendor. Ratings reflect editorial opinion based on documented capabilities, published pricing, and aggregated user reviews. DigiJaws does not accept payment for review placement or rating.
Birdeye Review (3.5/5): Pricing & Verdict (2026). DigiJaws, 2026. https://digijaws.com/reviews/birdeye-review/