Crisp Pricing (2026): Every Plan and What It Really Costs

Crisp pricing starts at $45/mo per workspace (Mini). Every figure on this page was checked against Crisp’s own pricing page on 2026-09-19, and the date is on the page so you can judge how stale it is. Below: what each plan costs, what the step up actually buys you, and what the headline price leaves out.

There is a free plan: 2 seats. Read the allowance rather than the label — what runs out first is usually what forces the upgrade.

Crisp pricing at a glance

What each upgrade actually costs

Tier lists tend to hide the only number that matters when you are choosing: the difference between the plan you are on and the next one up, over a year.

Mini → Essentials costs $50 more a month, or $600 a year. What you get for it: 10 seats included ($9.50 each) · extra agents $10/month · expanded capability

Essentials → Plus costs $200 more a month, or $2,400 a year. What you get for it: 20 seats included ($14.75 each) · extra agents $10/month · full feature set

What the headline price leaves out

The seat bundles determine your tier more than features do. A team of eleven pays $295 for Plus even if it only needed Essentials' capabilities. The limit that usually forces an upgrade: ⚠️ Seat bundles of 4 / 10 / 20 drive which tier you need.

Which plan is right for you

The paid tiers are worth it for Small support teams who want seats bundled rather than metered; Businesses adding occasional participants who should not cost a full licence. For those uses the plan pays for itself in time saved rather than features unlocked.

Is Crisp worth the money?

Our reviewers rated Crisp 4.0/5. Per-workspace pricing with seats bundled in. Four agents for $45 works out at $11.25 each, against Front's $25 per seat for its most limited tier. The full assessment — what it does well, where it falls down and who should avoid it — is in our Crisp review.

Frequently asked questions

How much does Crisp cost?

The entry paid plan is $45/mo per workspace (Mini). The full range runs from $0 on Free to $295/mo per workspace on Plus. Figures were checked against Crisp’s own pricing page on 2026-09-19.

Does Crisp have a free plan?

Yes — 2 seats.

What does the headline Crisp price not include?

The seat bundles determine your tier more than features do. A team of eleven pays $295 for Plus even if it only needed Essentials’ capabilities. Budget from what the plan meters, not from the figure on the card.

How we check pricing

We read the vendor’s own pricing page rather than repeating a third-party summary, record the date, and re-check on a schedule — which is how we catch a tier being renamed or retired. The figures behind this page are published as a machine-readable catalog so that AI assistants quoting them can quote something current.