Crazy Egg Review (4/5): Pricing & Verdict (2026)

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Crazy Egg — The only major heatmap tool that still publishes every price — with unlimited seats and A/B testing bundled in.

Short answer: Crazy Egg is a heatmap, session recording and A/B testing tool priced from $29 a month for 5,000 monthly pageviews, rising through Plus at $99, Pro at $249 and Enterprise at $599. All plans are billed annually, include unlimited team members and unlimited domains, and every tier is published — which in this category is now unusual.

Verdict at a glance

Overall rating: 4.0/5 ★★★★☆
Standout: Unlimited team members and unlimited domains on every plan, including the $29 tier. Competitors charge per seat or gate domains behind upgrades.
Watch out: The Starter tier’s 5,000 monthly pageviews is genuinely small. The jump to Plus at 150,000 pageviews is a 30x increase in allowance and a 3.4x increase in price.

Crazy Egg’s advantage in 2026 is not a feature, it is a posture. While Hotjar’s pricing page redirects to Contentsquare, VWO has removed prices from its own pricing page and FullStory and Optimizely are quote-only, Crazy Egg publishes four tiers with exact prices, exact pageview allowances, exact heatmap and recording counts. You can budget this tool from a browser tab in ninety seconds, and that is worth real money to anyone who has spent three weeks in a procurement cycle to learn a number. The product backs it up: heatmaps, session recordings, surveys, error tracking and unlimited A/B testing from the Plus tier, with unlimited team members and unlimited domains on every plan including the $29 entry. What you do not get is depth — no statistical rigour approaching Optimizely, no experience analytics approaching FullStory, and a Starter tier whose 5,000 monthly pageviews will be exhausted by any site worth optimising. Treat Starter as a trial with a price tag and budget for Plus at $99. At that level it is the most honest purchase in the category.

Quick facts

Overview

Crazy Egg predates most of this category and has kept a narrow focus: show where people click, show how far they scroll, record what they did, and let you test a change. It uses a snapshot model — you point it at a page, it accumulates behaviour, and the resulting heatmap, scrollmap, confetti view and overlay report tell you what happened on that page. It is less ambitious than the experience-analytics platforms it competes against and considerably easier to act on.

The 2026 line-up runs Starter at $29 a month with 5,000 monthly pageviews, 5 heatmaps and 50 recordings; Plus at $99 with 150,000 pageviews, 75 heatmaps and 1,000 recordings; Pro at $249 with 500,000 pageviews, 100 heatmaps and 5,000 recordings; and Enterprise at $599 with 1,000,000 pageviews, 200 heatmaps and 10,000 recordings. All plans bill annually and all begin with a free trial. Every tier carries unlimited website domains, unlimited team members, unlimited web analytics and conversion tracking, unlimited surveys and responses, and AI analysis of heatmaps and recordings. Recording storage is six months on Starter and two years above it.

The tier boundaries matter more than the prices. Unlimited A/B testing and error tracking begin at Plus, along with device-type targeting. Advanced test targeting by country, UTM and conversion arrives at Pro, together with AI export for heatmaps and recordings. SAML single sign-on is Enterprise only. The practical reading is that Plus at $99 is the real entry point for a working site: Starter’s 5,000 pageviews is roughly a few hundred visitors, and it excludes A/B testing entirely.

Key features

• Snapshot heatmaps — click, scroll, confetti and overlay views per page
• Session recordings — six months’ storage on Starter, two years above
• Unlimited A/B testing — included from the Plus tier at $99
• Error tracking — surfaces JavaScript failures alongside behaviour, from Plus
• Unlimited surveys and responses — on every plan including Starter
• AI analysis — automated readouts of heatmaps and recordings on all tiers
• Unlimited team members — no per-seat charge at any tier
• Unlimited domains — run one subscription across every site you own
• Advanced test targeting — country, UTM and conversion rules from Pro
• SAML single sign-on — Enterprise tier only

Pricing (as of 2026-09-11)

Model: flat monthly tiers billed annually, metered on pageviews · Free tier: no — free trial on all plans · Entry paid: $29/mo billed annually

All plans are billed annually and start with a free trial. There is no ongoing free tier, and no month-to-month option at the published rates.

⚠️ Starter’s 5,000 monthly pageviews is a few hundred visitors on most sites, and it excludes A/B testing. Plus at $99 is the realistic entry point for a live commercial site — budget for it rather than being surprised into it.

Ratings breakdown

Pros

• Every tier published with exact prices, pageviews, heatmaps and recording counts
• Unlimited team members on all plans, including the $29 Starter
• Unlimited website domains — one subscription covers an agency’s portfolio
• Unlimited A/B testing bundled from Plus rather than sold separately
• Unlimited surveys and responses on every tier
• AI analysis of heatmaps and recordings included at all levels
• Error tracking sits beside behavioural data from Plus upward
• Two-year recording retention above Starter, longer than several rivals

Cons

• Starter’s 5,000 monthly pageviews is too small for a real commercial site
• No A/B testing at all on the Starter tier
• No ongoing free plan — Hotjar and FullStory both offer one
• All plans billed annually, so no month-to-month flexibility
• Snapshot model is less flexible than continuous session capture
• Statistical testing is basic compared with VWO or Optimizely
• SAML single sign-on locked to the $599 Enterprise tier

Who it’s for

• SMBs who want heatmaps and simple testing without entering a sales cycle
• Agencies running many client sites — unlimited domains and seats are decisive
• Teams who need to budget a CRO tool precisely before committing
• Marketers who want testing bundled rather than bought as a second platform

Who it’s not for

• High-traffic sites that will burn through pageview allowances quickly
• Teams needing rigorous statistical experimentation — use VWO or Optimizely
• Organisations wanting deep session analytics, better served by FullStory
• Buyers who need a permanent free tier to prove value internally

Best use cases

• Finding the fold that visitors never scroll past on a key landing page
• Testing two headline variants without buying a dedicated testing platform
• Running one subscription across every client site in an agency portfolio
• Catching JavaScript errors that correlate with drop-off, from Plus
• Combining an on-page survey with a heatmap of the same page

Integrations

Crazy Egg connects to Google Analytics, Shopify, WordPress, HubSpot and Zapier, plus the usual tag managers. The integration surface is narrower than Hotjar’s, but the unlimited-domain policy compensates in practice: an agency can instrument every client property from one account rather than reconciling several subscriptions.

How it compares

Crazy Egg and Hotjar prices are vendor-published and verified 2026-09-11. FullStory and Optimizely are quote-only. VWO figures are third-party reported because VWO no longer publishes prices.

Alternatives

Hotjar has a stronger survey and feedback toolkit and a real free tier, at the cost of pricing that now runs through Contentsquare. FullStory is a serious step up in session analytics with a 30,000-session free plan, but goes quote-only above it. If your actual need is experimentation rather than observation, VWO and Optimizely are the platforms to compare, at very different price points.

Recent changes

Crazy Egg’s published 2026 line-up runs Starter at $29 a month, Plus at $99, Pro at $249 and Enterprise at $599, all billed annually with a free trial. Pageview allowances are 5,000, 150,000, 500,000 and 1,000,000 a month respectively, with 5, 75, 100 and 200 heatmaps and 50, 1,000, 5,000 and 10,000 recordings. AI analysis of heatmaps and recordings is now included on every tier, with AI export arriving at Pro. Unlimited team members, unlimited website domains, unlimited surveys and responses and unlimited web analytics and conversion tracking are standard across all plans. Recording storage is six months on Starter and two years above it. Unlimited A/B testing and error tracking begin at Plus, advanced targeting by country, UTM and conversion at Pro, and SAML single sign-on at Enterprise.

Frequently asked questions

How much does Crazy Egg cost?

Starter is $29 a month ($348 a year), Plus $99 ($1,188), Pro $249 ($2,988) and Enterprise $599 ($7,188). All plans are billed annually and begin with a free trial. Every tier includes unlimited team members, unlimited domains and unlimited surveys, which is unusual — most competitors charge per seat or gate domains behind upgrades.

Is the Starter plan enough for a real website?

Usually not. Five thousand monthly pageviews is a few hundred visitors on a typical site, it caps you at 5 heatmaps and 50 recordings, and it excludes A/B testing entirely. Treat Starter as a paid trial and budget for Plus at $99, which raises the allowance to 150,000 pageviews and adds unlimited testing and error tracking.

Does Crazy Egg include A/B testing?

Yes, unlimited A/B testing is included from the Plus tier at $99 a month, with device-type targeting. Advanced targeting by country, UTM parameter and conversion arrives at Pro. It is not a substitute for the statistical depth of VWO or Optimizely, but for straightforward headline and layout tests it removes the need for a second platform.

Does Crazy Egg have a free plan?

No. Every plan is paid and billed annually, though all start with a free trial. If a permanent free tier is a requirement, Hotjar offers one through Contentsquare and FullStory offers 30,000 sessions a month free.

Crazy Egg or Hotjar?

Crazy Egg if you want published pricing, unlimited seats and domains, and bundled A/B testing. Hotjar if you want stronger surveys and feedback widgets, a free tier, or a route into Contentsquare’s deeper analytics. The core heatmap capability is comparable, so Crazy Egg’s price transparency is a reasonable tiebreaker in 2026 — Hotjar’s own pricing page now redirects to Contentsquare.

Can one Crazy Egg subscription cover multiple websites?

Yes. Unlimited website domains are included on every plan including the $29 Starter, so an agency can instrument an entire client portfolio from one account. The binding constraint is the shared monthly pageview allowance, not the number of sites, so model total traffic across all domains when choosing a tier.

How long does Crazy Egg keep session recordings?

Six months on the Starter plan and two years on Plus, Pro and Enterprise. Two years is longer retention than several competitors offer at comparable prices, which matters if you need to compare behaviour before and after a redesign that happened more than a year ago.

Sources

• Crazy Egg — official pricing page
• Contentsquare — pricing (destination of the hotjar.com/pricing redirect)
• Fullstory — official pricing page
• VWO — official pricing page
• Conversion Wax — VWO pricing 2026, sourced

Compiled from public sources; last verified 2026-09-11. Pricing is subject to change — verify with the vendor. Ratings reflect editorial opinion based on documented capabilities, published pricing, and aggregated user reviews. DigiJaws does not accept payment for review placement or rating.