Pipedrive and Salesforce sit at opposite ends of the CRM market. Pipedrive is the simple, affordable pipeline for SMB sales teams; Salesforce is the customizable enterprise standard.
Quick verdict
- Choose Pipedrive for fast setup, ease of use, and value for small and mid-sized sales teams.
- Choose Salesforce for deep customization, scale, and ecosystem in complex enterprise sales orgs.
Head to head
| Pipedrive | Salesforce | |
|---|---|---|
| Rating | 4.0/5 | 4.0/5 |
| Best for | SMB sales teams | Enterprise sales orgs |
| Entry price | $14/user/mo | $25/user/mo |
| Ease of use | 4.5/5 | 3.3/5 |
| Customization | Moderate | Best-in-class |
| Setup effort | Minutes-hours | Weeks |
Bottom line
Most SMB teams should start with Pipedrive. Choose Salesforce when you need enterprise customization and have the budget and admin resources.
Frequently asked questions
Which is cheaper, Pipedrive or Salesforce?
Pipedrive starts at $14/user/mo, while Salesforce starts at $25/user/mo, making Pipedrive the cheaper entry-level option.
Which CRM is easier to use?
Pipedrive rates 4.5/5 for ease of use versus 3.3/5 for Salesforce, and can be set up in minutes to hours compared to weeks for Salesforce.
Which CRM offers better customization?
Salesforce offers best-in-class customization, while Pipedrive offers moderate customization, so Salesforce is the better choice for deep enterprise customization needs.
Which should I pick for a small sales team?
Small and mid-sized sales teams should generally choose Pipedrive for its fast setup, ease of use, and value. Salesforce is better suited to complex enterprise sales orgs that need deep customization and scale.